Skip to content
Help center

How can we help?

Guides and answers about your app.

Back

Survey/Vote - Matching Opinions Make Better Products

Description:

Get your customers’ feedback. Why not combine a promotional campaign with a survey? This way, you’ll not only attract new customers but also gather their opinions about your product or service. To get started, all you need is a description and the necessary selection options. Each customer can then cast only one vote, ensuring you receive a true representation of their opinions.

How to Use:

Once you’ve filled out the fields listed below, the survey will be available in your app. The app checks for new surveys every time it’s launched and the menu item is selected. If no new surveys are available, a corresponding message will be displayed.

Only one vote is allowed per customer and per mobile device. This has been proven to result in an unbiased and accurate picture of customer sentiment. However, for technical reasons, this cannot be guaranteed 100%.

Detailed Description - Enter a detailed description of the survey. Here, for example, you can also include instructions for subsequent registration via the form module.

Available fields—Just a few lines are needed to define the required survey fields.

Specify the fields in descending order. To create a field, first select a field type (explained below) and then enter the field’s label.

Field Type Meaning and Use
Selection of Possible Answers A selection of multiple options. To define the selection options, simply list the possible options after the field name. Here’s an example: Select your tea variety: Peppermint, Rosehip, Fruits
Content Field (No Input) No input field. Simply displays the stored information. Can be used to separate a section and provide further explanation.

Here’s an example:

Information | Nennen Sie uns Ihren Lieblingskaffee? 
Auswahl Menü | Treffen Sie eine Auswahl:
               Cappuccino
               Espresso
               Latte Macchiato
               Mochaccino

Publish Survey - Switching to “On” makes the survey available in the app. Selecting “Off” allows you to pause or reset the action and start a new one.